FAQ'S

HOW LONG DOES IT TAKE FOR PRODUCT TO ARRIVE? 

Typical ground delivery takes 3–5 business days to arrive. Where is my order receipt? You should have received a copy of your order receipt at the email address used to place your order. 


DO YOU SHIP INTERNATIONALLY?? Yes, we ship products worldwide. If you, the customer, use our International Express shipping service, then the Taxes and/or Duties will be included in the total price at checkout.


WHAT TYPE OF UV PROTECTION IS AVAILABLE FOR SUNGLASSES? 

All Lavish Lifestyle lenses are 100% protective against UVA and UVB rays, offering UV 400 protection. 


ARE YOUR PACKAGES SAFE TO OPEN? Yes. When our products leave our factory, they are packed and shipped by a carefully trained staff member after undergoing extensive checks.


SHOULD I EXPECT ANY DELAYS IN DELIVERIES DUE COVID-19 EMERGENCY? 

Our courier service partners are using their logistics network to minimize service impacts so we can continue to deliver the best possible service to our customers  


ARE YOUR ONLINE DELIVERIES SAFE? When you buy online you avoid close contact with people who might be sick. All our courier service partners have strict protocols in place to ensure all precautionary measures are followed.  


WHAT DO I DO IF THE PRODUCT ARRIVES DAMAGED? 

If an item is damaged when it gets to you,simply contact us within 7 days of receiving the shipment. We'll investigate the cause and work with you to resolve the issue. After 7 days of the delivery date, we do not accept responsibility for damages. 


WHAT DOES POLARIZED MEANS? 

Polarized lenses fight glare by minimizing the passage of undesirable light to the eye. The result is sharper vision, more vivid color and greater depth perception. 


WHAT ARE THE BENEFITS OF MIRRORED LENSES

Mirrored lenses have reflective coating that reduces the amount of light passing through to the eye. 


WHAT ARE THE BENEFITS OF DIFFERENT COLOR LENSES?

 

All colors absorb light differently. Lens colors determine which parts of the light spectrum pass through the lens to your eye. 


-Gray or "smoked" lenses protect eyes from dangerous ultraviolet radiation without distorting colors. They reduce glare and absorb the same quality of light at any wavelength, which makes them good for driving, prolonged wear and general use. 


-Yellow lenses filter out near-UV blue light while allowing a larger percentage of other frequencies through. Since blue light creates glare, these lenses make everything really bright and sharp. Just don't use them for anything that requires accurate color perception. With yellow lenses, colors are very distorted  


-Brown lenses are good for general use. Like yellow lenses, they filter out a large proportion of blue light, but they offer greater clarity and contrast, and help you maintain optimal vision even in irregular light. 


-Green lenses offer the highest contrast and greatest visual acuity of any tint. They also filter some blue light and reduce glare. This filter is recommended for prolonged use in extreme conditions.  


-Purple and rose lenses offer the best contrast for object against a green or blue background, making them ideal for water sports.  


WHAT IS THE PROPER WAY TO CARE FOR MY LAVISH LIFESTYLE LENSES?

 How to clean your eye wear:  

Clean your lenses by using warm water and a mild dish soap. Dry your lenses gently with a soft cotton towel or cleaning cloth for eyeglasses. A soft toothbrush can be used to wash away any grime around the nose pads. Be careful not to accidentally scuff the lens. Avoid using rough materials such as facial tissue or paper towels to dry your lenses, as they may scratch your frame or lenses. Avoid using any cleaners containing ammonia (such as Windex) or lotions (like some hand soaps), as these products could damage your lenses.

 How to care for your eye wear: 

Avoid leaving your glasses in a hot vehicle. High heat could damage the frame and lenses. Avoid touching your lenses with your hands to prevent contact with dirt and oil particles that could scratch the surface. When not using your eye wear, keep them in a case to avoid scratches.